Interim Accessibility Statement
This accessibility statement is for the website at www.whaikaha.govt.nz and was created on behalf of Whaikaha - Ministry of Disabled People by the Ministry of Social Development (MSD).
'Accessibility' means designing things that disabled people can perceive, use, and understand.
How we support accessibility
We support accessibility by:
- providing alternate formats
- including accessibility in our policies
- training our staff
- checking our websites for issues, keeping track of issues, and fixing them
- responding positively to complaints
- delivering on the Accessibility Charter external URL
- working to meet the NZ Government Web Accessibility Standard external URL and the NZ Government Web Usability Standard external URL .
MSD is a signatory to the Accessibility Charter external URL . The Accessibility Charter is a commitment to providing accessible information to the public. As part of this commitment, we developed a 5-year programme of work. We have a dedicated team to carry out this work.
Contact us at firstname.lastname@example.org if you need specific information in alternate formats, such as:
- Easy Read
- New Zealand Sign Language (NZSL)
- large print
- plain text.
In your message, include:
- the web address (URL) of the information you need
- the format you need — for example, Braille.
We will aim to get back to you in 2 working days in relation to when we can get the format you require made available to you. Please be aware, it can take up to 4 weeks to get specific formats created.
Contact us at email@example.com if you find accessibility issues on this website. We aim to respond to feedback within 3 working days.
Formal accessibility complaints
To make a formal complaint, follow the making complaints external URL information on the MSD website. Please note this is for making a complaint about the website only not a formal complaint about supports and services.
If you make a complaint and you're not satisfied with the response, you can learn about your options from:
The Web Content Accessibility Guidelines (WCAG) external URL defines requirements for web accessibility.
Accessibility checks against the New Zealand Government Web Standards external URL were done during the development of this website. An Accessibility Audit will be completed post-website launch and the results of that Audit will be provided on this page.
We are progressively working to become fully conformant to WCAG 2.1 at Level AA.
Compatibility with browsers and assistive technologies
This website should work with common browsers.
We have not yet completed our testing against standard assistive technologies.
This website’s accessibility has not been completed. Our assessment approach will consist of
- evaluating selected pages against WCAG 2.1 Level AA
- testing selected pages with assistive technologies.
Approver of this statement
Digital Accessibility Team
Ministry of Social Development
Te Manatū Whakahiato Ora
Interim statement review date
28 June 2022