,SUMM>Y ( ! ,M9I/RY ( ,4ABL$ ,P,-
  ,:AIKAHA #BJBD_/#BE ,ANNUAL ,REPORT

               ,\R 3TEXT

  ,AB "O 9 SIX ,NEW ,Z1L&]S,-
APPROXIMATELY #HEA1JJJ P,->E 4ABL$1 & !
,M9I/RY ( ,4ABL$ ,P,-,:AIKAHA S]VES ALL
P ) IMPAIR;TS1 RECOGNIS+ T N "EY"O
ID5TIFIES ) ! T]M ,84ABL$,01 9CLUD+ ,D1F
COMMUNITIES & ,TURI ,M_AORI4
  ,Y C F9D ! FULL DOCU;T 9 ,,PDF & ,^W
V].N "H3
HTTPS3_/_/T9YURL4COM_/#EDYWVKV#B
  ,! FULL DOCU;T IS N AVAILABLE 9
,ALT]NATE ,=MATS ONL9E B IS AVAILABLE ^U
REQUE/4

    ,\R VALUES
_4 ,MANA TAURITE _\ ,EQU;Y DRIVES U
_4 ,MANA KAHA _\ ,WE /R5G!N & SUPPORT
_4 ,MANA T_IHURA _\ ,WE EXPLORE & LE>N


                                      #A
            ,ANNUAL ,REPORT

    ,\R L1D]S >E3
_4 ,PAULA ,TESORI]O1 ,*IEF ,EXECUTIVE
_4 ,G9NY ,BADDELEY1 ,DEPUTY ,*IEF
  ,EXECUTIVE1 ,/RATEGY & ,5ABLE;T
_4 ,B5 ,O',ME>A1 ,DEPUTY ,*IEF
  ,EXECUTIVE1 ,POLICY & ,9SI<TS
_4 ,REBE3A ,ELVY1 ,DEPUTY ,*IEF
  ,EXECUTIVE1 ,\TR1* & ,9NOVA;N
_4 ,RONELLE ,BAK]1 ,KAUHAUT_U,-,*IEF
  ,ADVISOR ,M_AORI

    ,\R E/ABLI%;T Z A /&AL"O PUBLIC
    S]VICE DE"P;T
  ,! ,M9I/RY 0 E/ABLI%$ 9 ,JULY #BJBB &
2CAME A /&AL"O PUBLIC S]VICE DE"P;T 9
,DECEMB] #BJBD1 FOLL[+ A GOV]N;T REVIEW
( ,4ABIL;Y ,SUPPORT ,S]VICES1 ) A MIS.N
TO "PN] ) 4ABL$ P1 T_ANGATA :AIKAHA
,M_AORI1 _! :@-ANAU1 ,M_AORI1 & GOV]N;T
TO IMPROVE 9DEP5D;E & \TCOMES4


                                      #B
            ,ANNUAL ,REPORT

    ,H[ WE DRIVE = IMPACT
  ,! ,M9I/RY'S "W IS GUID$ BY ! VI.N (
4ABL$ P ?RIV+ 9 ,NEW ,Z1L&1 ) A PURPOSE
( DRIV+ M1N+;L *ANGE AL;GSIDE 4ABL$ P1
T_ANGATA :AIKAHA ,M_AORI & _! :_ANAU1 "?
A /EW>D%IP ROLE T BUILDS RELA;N%IPS ACR
GOV]N;T & EMB$S 4ABIL;Y EXP]TISE & LIV$
EXP]I;E 9TO PUBLIC S]VICES & POLICY4

    ,9ITIAL P]=M.E FRAME"W
  ,! ,M9I/RY HAS 2GUN DEVELOP+ A P]=M.E
FRAME"W TO MONITOR XS ACTIVITIES Z A
/&AL"O DE"P;T1 ) PROGRESS & OP]A;NS
ASSESS$ AG/ KEY COMPON5TS \TL9$ 9 !
REPORT4

    ,\R VI.N
  ,4ABL$ P ?RIV+ 9 ,NEW ,Z1L&

    ,\R PURPOSE
  ,DRIV+ R1L & M1N+;L *ANGE ) 4ABL$ P1
T_ANGATA :AIKAHA ,M_AORI & _! :_ANAU
                                      #C
            ,ANNUAL ,REPORT
    ,\R /RATEGIC \TCOMES
_4 ,A3ESSIBIL;Y
_4 ,$UCA;N
_4 ,EMPLOY;T
_4 ,H1L?
_4 ,H\S+
_4 ,JU/ICE

  ,\R /RATEGIC \TCOMES >E ! HI<-LEVEL
>1S WE WANT TO 9FLU;E1 2C !Y W HELP
A*IEVE \R VI.N ( 4ABL$ P ?RIV+ 9 ,NEW
,Z1L&4
  ,WE >E E/ABLI%+ SY/EM-LEVEL M1SURES TO
"U/& :E!R WE >E 9FLU5C+ \R /RATEGIC
\TCOMES4

    ,\R /EW>D%IP FUNC;NS
_4 ,SY/EM L1D]%IP & SOCIETAL *ANGE
_4 ,/RATEGIC POLICY
_4 ,SY/EM-LEVEL MONITOR+
_4 ,4ABIL;Y 9=MA;N & ADVICE
_4 ,BUILD+ RELA;N%IPS 2T GOV]N;T & 4ABL$
  P
                                      #D
            ,ANNUAL ,REPORT
    ,\R "W PROGRAMMES

_4 ,! ,NEW ,Z1L& ,4ABIL;Y ,/RATEGY
  REFRE%
_4 ,! ,NEW ,Z1L& ,SIGN ,LANGUAGE
  "<,,NZSL"> ,/RATEGY REFRE%
_4 ,UNIT$ ,NA;NS ,3V5;N ON ! ,"RS (
  ,P]SONS ) ,4ABILITIES "<,,UNCRPD">
  RESPONSE
_4 ,ROYAL ,COMMIS.N ( ,9QUIRY 9TO ,ABUSE
  9 ,C>E RESPONSE
_4 ,A3ESSIBIL;Y ,"W ,PROGRAMME
_4 ,CR1T+ EMPLOY;T OPPORTUNITIES = 4ABL$
  P
_4 ,RE%AP+ \R ,M9I/RY

    ,PROGRESS ON \R /RATEGIC 9T5;NS

  ,L9K TO \R ,/RATEGIC ,9T5;NS T HAS ALL
ALT]NATE =MATS IS3
HTTPS3_/_/T9YURL4COM_/#DFIXTR#DX

  ,:AIKAHA'S /RATEGIC \TCOMES AIM TO
R$UCE B>RI]S & IMPROVE EQU;Y =        #E
            ,ANNUAL ,REPORT
4ABL$ P ACR SIX KEY >1S3
  ^1,A3ESSIBIL;Y3 ,WE >E "W+ TO REMOVE
B>RI]S T PREV5T 4ABL$ P F "PICIPAT+
FULLY 9 SOCIETY1 ) A FOCUS ON IMPROV+
A3ESS TO BUILD+S1 TRANSPORT1 S]VICES1 &
9=MA;N4 ,PROGRESS 9 ? >EA W 5ABLE GRT]
9DEP5D;E & DIGN;Y4
  ^1,$UCA;N3 ,\R EF=TS T>GET R$UC+
4P>ITIES 9 ATT5D.E1 "PICIPA;N1 &
A*IEVE;T = 4ABL$ LE>N]S4 ,IMPROV$ $UCA;N
\TCOMES W SUPPORT LIFEL;G LE>N+1 3FID;E1
& SOCIAL 9CLU.N4
  ^1,EMPLOY;T3 ,WE >E ADDRESS+ SY/EMIC &
SOCIETAL B>RI]S TO EMPLOY;T1 AIM+ TO
9CR1SE "W=CE "PICIPA;N & 9COME EQU;Y =
4ABL$ P4 ,BETT] EMPLOY;T \TCOMES W 5H.E
F9ANCIAL 9DEP5D;E & WELLBE+4
  ^1,H1L?3 ,WE >E FOCUS$ ON IMPROV+
A3ESS TO H1L? S]VICES & R$UC+ UNMET
NE$S1 ) ! GOAL ( CLOS+ ! GAP 9 PHYSICAL1
M5TAL1 & SOCIAL H1L? \TCOMES 2T 4ABL$ &
NON-4ABL$ P4
  ^1,H\S+3 ,\R "W SUPPORTS A3ESS TO
SAFE1 SUITABLE1 & A3ESSIBLE H\S+1 :   #F
            ,ANNUAL ,REPORT
IS ESS5TIAL = H1L?1 9DEP5D;E1 & COMMUN;Y
"PICIPA;N4 ,R$UC+ H\S+ DEPRIVA;N W
IMPROVE OV]ALL QUAL;Y ( LIFE4
  ^1,JU/ICE3 ,WE >E "W+ TO 5SURE 4ABL$ P
>E TR1T$ FAIRLY & SAFELY )9 ! JU/ICE
SY/EM1 ) IMPROV$ PROTEC;NS1 LEGAL
SUPPORT1 & RESPONSIVE;S4 ,? W R$UCE
VICTIMISA;N & PROMOTE EQUITABLE JU/ICE
\TCOMES4

          ,ASSESS;T ( OP]A;NS

    ,IMPLE;T+ ! ,GOV]N;T'S PRIORITIES
  ,! ,GOV]N;T ,T>GETS >E N9E T>GETS !
,GOV]N;T HAS SET TO IMPROVE ! RESULTS T
PUBLIC S]VICES >E A*IEV+4 ,!Y >E 9T5D$
TO 2 A*IEV$ BY #BJCJ4
  ,"! IS /R;G ALIGN;T 2T ! ,GOV]N;T
,T>GETS & \R SIX /RATEGIC \TCOMES1 Z
WELL Z ! PRIOR;Y \TCOME >1S = ! ,NEW
,Z1L& ,4ABIL;Y ,/RATEGY REFRE%4
  ,9=MA;N AB ! ,GOV]N;T ,T>GETS C 2 F.D
ON ! ,,DPMC WEBSITE HTTPS3_/_/T9YURL4"
COM_/#CNV#BK#GR#I4                    #G
            ,ANNUAL ,REPORT

    ,\R $UCA;N /RATEGIC \TCOME 3TRIBUTES
    TO3
  ,T>GET #F,-,9CR1S$ /UD5T ATT5D.E
  ,T>GET #G,-,M /UD5TS AT EXPECT$
CURRICULUM LEVELS4

    ,\R EMPLOY;T /RATEGIC \TCOME
    3TRIBUTES TO3
  ,T>GET #E,-,FEW] P ON ! ,JOBSEEK]
,SUPPORT B5EFIT4

    ,\R H1L? /RATEGIC \TCOME 3TRIBUTES
    TO3
  ,T>GET #A,-,%ORT] /AYS 9 EM]G5CY
DE"P;TS
  ,T>GET #B,-,%ORT] WAIT "TS = TR1T;TS4

    ,\R H\S+ /RATEGIC \TCOME 3TRIBUTES
    TO3
  ,T>GET #H,-,FEW] P 9 EM]G5CY H\S+4


                                      #H
            ,ANNUAL ,REPORT
    ,\R JU/ICE /RATEGIC \TCOME 3TRIBUTES
    TO3
  ,T>GET #C,-,R$UC$ * & Y\? (F5D+
  ,T>GET #D,-,R$UC$ VIOL5T CRIME4

    ,ACTIV;Y TO FULFILL ,M9I/RY /EW>D%IP
    FUNC;NS
  ,9 ,AUGU/ #BJBD1 ,CAB9ET 3FIRM$
,:AIKAHA'S TRANSI;N TO A /&AL"O PUBLIC
S]VICE DE"P;T & AGRE$ FIVE /EW>D%IP
FUNC;NS,-SY/EM L1D]%IP & SOCIETAL *ANGE1
/RATEGIC POLICY1 SY/EM-LEVEL MONITOR+1
4ABIL;Y 9=MA;N & ADVICE1 & BUILD+
RELA;N%IPS 2T GOV]N;T & 4ABL$ P : GUIDE
! ,M9I/RY'S "W TO IMPROVE \TCOMES =
4ABL$ P4

    ,M9I/RY "W PROGRAMMES
    ,! ,NEW ,Z1L& ,4ABIL;Y ,/RATEGY
    REFRE%
  ,! ,M9I/RY L$ CROSS-AG5CY "W TO REFRE%
! ,NEW ,Z1L& ,4ABIL;Y ,/RATEGY1 SECUR+
,CAB9ET AGREE;T ON FIVE PRIOR;Y \TCOME
>1S & 5GAG+ ) 4ABIL;Y GR\PS & "W+     #I
            ,ANNUAL ,REPORT
GR\PS TO SUPPORT XS DEVELOP;T AH1D ( !
,DECEMB] #BJBE LAUN*4

    ,! ,NEW ,Z1L& ,SIGN ,LANGUAGE
    ,/RATEGY REFRE%
  ,WE "W$ ) ! ,,NZSL ,BO>D TO REFRE% !
,NEW ,Z1L& ,SIGN ,LANGUAGE ,/RATEGY1
A*IEV+ KEY MILE/"OS 9CLUD+ ,CAB9ET
APPROVAL & NA;NAL 5GAGE;T1 TO /R5G!N !
USE ( ,,NZSL & GUIDE 9CLUSIVE PRACTICES
ACR GOV]N;T AH1D ( XS LATE #BJBE LAUN*4

    ,UNIT$ ,NA;NS ,3V5;N ON ! ,"RS (
    ,P]SONS ) ,4ABILITIES "<,,UNCRPD">
    RESPONSE
  ,WE COORD9AT$ CROSS-AG5CY EF=TS TO
MEET ,NEW ,Z1L&'S COMMIT;TS "U !
,,UNCRPD1 FOLL[+ ! ,GOV]N;T'S A3EPT.E (
#CJ RECOMM5DA;NS & "PIAL ADOP;N ( #AG
O!RS F ! #BJBB REVIEW1 & SUPPORT$
TRANSP>5CY BY PUBLI%+ PROGRESS AC;NS ON
! ,M9I/RY ( ,JU/ICE'S ,HUMAN ,"RS
,MONITOR4
                                     #AJ
            ,ANNUAL ,REPORT
    ,ROYAL ,COMMIS.N ( ,9QUIRY 9TO
    ,ABUSE 9 ,C>E RESPONSE
  ,WE 3TRIBUT$ TO ! CROSS-AG5CY RESPONSE
TO ! ,ROYAL ,COMMIS.N ( ,9QUIRY 9TO
,ABUSE 9 ,C>E BY L1D+ "W TO DEVELOP
OP;NS = IMPROV+ ! C>E SAFETY SY/EM =
4ABL$ P1 FOLL[+ ! REL1SE ( ! F9AL REPORT
9 ,JULY #BJBD4

    ,A3ESSIBIL;Y ,"W ,PROGRAMME
  ,WE ADV.ED A3ESSIBIL;Y BY /ABILIS+ !
,ALT]NATE ,=MATS S]VICE1 : 0 SU3ESS;LLY
TRANSI;N$ F ,,MSD4 ,WE AL "PN]$ ) !
,DE"P;T ( ,9T]NAL ,A6AIRS TO BUILD
9CLUSIVE COMMUNICA;N CAPABIL;Y ACR
GOV]N;T1 & PROGRESS+ 9ITIATIVES 9
DIGITAL 9CLU.N1 TRANSPORT EQU;Y1 EM]G5CY
PLANN+1 & ELECTORAL A3ESSIBIL;Y,-:ILE AL
E/ABLI%+ AN ,A3ESSIBIL;Y ,ADVISORY ,GR\P
& SUPPORT+ AW>E;S-RAIS+ PROJECTS & EV5TS
TO PROMOTE 3SI/5T1 LIV$-EXP]I;E-DRIV5
A3ESSIBIL;Y NA;NWIDE4

                                     #AA
            ,ANNUAL ,REPORT
    ,CR1T+ EMPLOY;T OPPORTUNITIES =
    4ABL$ P
  ,WE "W$ ) ! ,PUBLIC ,S]VICE ,COMMIS.N
TO ADV.E A #BJBD"-#BJBF EMPLOY;T PLAN T
PROMOTES 9CLUSIVE RECRUIT;T1 BUILDS
4ABIL;Y 3FID;E1 & /R5G!NS DATA
PRACTICES,-:ILE EXP&+ XS FOCUS TO 9CLUDE
PRIVATE SECTOR COLLABORA;N & SUPPORT+
KEY MILE/"OS S* Z ! DEVELOP;T ( 9CLUSIVE
RECRUIT;T GUID.E & "PICIPA;N 9 ! #BJBE
,4ABIL;Y ,9CLUSIVE ,PA?WAYS ,3F];E4

    ,RE%AP+ \R ,M9I/RY
  ,WE COMPLET$ A MAJOR ORGANISA;NAL
TRANS=MA;N TO SUPPORT XS ROLE Z A /&AL"O
PUBLIC S]VICE DE"P;T1 9CLUD+ DEVELOP+ A
NEW OP]AT+ MODEL1 RE/RUCTUR+ GOV]N.E &
L1D]%IP1 RECRUIT+ = ! NEW /RUCTURE1 &
E/ABLI%+ CORPORATE POLICIES & PROCESSES1
) /RUCTURAL *ANGES F9ALIS$ 9 ,MAY #BJBE4



                                     #AB
            ,ANNUAL ,REPORT

     ,ORGANISA;NAL H1L? & CAPABIL;Y

    ,SY/EMS & PROCESSES
  ,FOLL[+ XS E/ABLI%;T Z A /&AL"O PUBLIC
S]VICE DE"P;T1 ,:AIKAHA IMPLE;T$ A NEW
ORGANISA;NAL /RUCTURE & OP]AT+ MODEL "?
XS ,RE%AP+ \R ,M9I/RY PROGRAMME1 ADAPT+
SY/EMS1 PROCESSES1 & POLICIES TO REFLECT
XS SIZE & RESPONSIBILITIES1 9CLUD+
OP]AT+ ) A SMALL]1 M G5]ALI/ "W=CE4

    ,L;G-T]M CAPABIL;Y & P
  ,:AIKAHA'S NEW ORGANISA;NAL /RUCTURE &
OP]AT+ MODEL AIM TO /R5G!N CORE
CAPABILITIES,-9CLUD+ 4ABIL;Y K1 POLICY1
RESE>*1 & 5ABL+ FUNC;NS,-& W 2 3SID]$
MATURE :5 ! ,M9I/RY IS RECOGNIS$ Z A
TRU/$1 9FLU5TIAL 3TRIBUTOR ACR GOV]N;T1
DEMON/RAT+ 9CLUSIVE 5GAGE;T1 SY/EMS
?9K+1 & EVID;E-BAS$ IMPACT ALIGN$ ) ,TE
,TIRITI O ,WAITANGI & PUBLIC SECTOR
PRIORITIES4
                                     #AC
            ,ANNUAL ,REPORT

    ,M_AORI ,CR[N RELA;N%IPS CAPABIL;Y
  ,:AIKAHA IS COMMITT$ TO /R5G!N+
,M_AORI ,CR[N RELA;NS BY EMB$D+ TE REO
,M_AORI & TIKANGA 9TO XS DAILY
PRACTICES1 SUPPORT+ /AFF 5GAGE;T )
,M_AORI P]SPECTIVES1 & DEMON/RAT+
L1D]%IP COMMIT;T,-REFLECT$ 9 /R;G /AFF
AGREE;T 9 ! #BJBE ,TE ,TAUNAKI ,PUBLIC
,S]VICE ,C5SUS4

    ,LEGISLA;N T ! ,M9I/RY ADM9I/]S
  ,! ,M9I/RY ADM9I/]S ! ,NEW ,Z1L& ,SIGN
,LANGUAGE ,ACT #BJJF4

    ,3TACT ,:AIKAHA
_4 ,CALL U ON #JHJJ ,,:AIKAHA
  "<#JHJJ"IDBDEB"> 2T #I;AM & #EPM
  WEEK"DS
_4 3TACT@A:AIKAHA4GOVT4NZ
_4 ,IF Y >E ,D1F1 H>D ( HE>+1 D1FBL1
  SPEE* IMPAIR$ OR F9D X H>D TO TALK1 Y
  C USE ! ,NEW ,Z1L& ,RELAY ,S]VICE4
  WWW4NZRELAY4CO4NZ                  #AD
            ,ANNUAL ,REPORT
,PRODUC$ #BJBE BY
,A3ESSIBLE ,=MATS ,S]VICE
,BL ,L[ ,VI.N ,,NZ1 ,AUCKL&

                ,,! ,,5D


















                                     #AE