,SUMM>Y ( REVIEW #A ,RAPID ,ASSUR.E ,REVIEW ,COMM]CIAL ,MANAGE;T @.<,LOGO3 ,L9K ,3SULT+,- ,NAVIGAT+ ,GRT ,\TCOMES4@.> @.<,? ,UNIFI$ ,5GLI% ,BRL DOCU;T 0 PRODUC$ ON #BH ,AUGU/ #BJBD BY ,A3ESSIBLE ,9=MA;N & ,COMMUNICA;NS ,LIMIT$1 #B_/#AC ,UPL& ,ROAD1 ,REMUERA1 ,AUCKL& #AJEJ4 ,PH"O #JI #CBJ #DAGC4 ,EMAIL M>Y@AAICOMMS4CO4NZ4 ,WEBSITE HTTPS3_/_/AICOMMS4CO4NZ_/4 ,9 ? DOCU;T "! >E L9KS TO L;G WEBSITE ,,URL,'S4 ,\R APPROA* IS TO SET ^! UP Z %ORT L9KS 9 ! =M AICOMMS4NZ_/ FOLL[$ BY F\R DIGITS4 ,:5 Y BR[SE TO "O ( ^! ,,URL,'S1 YR BR[S] W AUTOMATICALLY R$IRECT TO ! ORIG9AL L;G ,,URL4 ,FE$BACK HELPS ! ,BRL PRODUC] IMPROVE ! QUAL;Y ( ! S]VICE4 ,PL1SE RAISE ANY ,BRL QU]IES ) EI ,M>Y #B ,S*NACK5B]G1 OR ! ,*AIR ( ,! ,BRL ,AU?OR;Y ( ,NEW ,Z1L& ,AOTEAROA ,TRU/1 EMAIL *AIR@ABANZAT4ORG4NZ4@.> ,PROPOSAL ,? REVIEW PROVIDES ADVICE = ! ,M9I/RY ( ,4ABL$ ,P,- ,:AIKAHA "<,MO,,DP"> F ,L9K ,3SULT+ ON COMM]CIAL MANAGE;T PRACTICES 9 ,MO,,DP'S ,COMMIS.N+1 ,DESIGN & ,DELIV]Y ,GR\P4 ,MO,,DP WANT$ TO "K IF COMM]CIAL MANAGE;T 0 2+ COMPLET$ )9 XS POLICIES & PROC$URES1 & )9 GD PRACTICE 9 ! H1L? & SOCIAL S]VICES SECTOR4 ,KEY OBS]VA;NS F ! REVIEW ,3TRACT ,MANAGE;T _4 ,BASIC 3TRACTS ADM9 IS HAPP5+ AT ,MO,,DP4 _4 ,B 3TRACT MANAGE;T IS N "W+ WELL4 ,"! IS "S OKAY #C "W1 B \R REVIEW %[S W1K OR FAIL+ PROCESSES4 _4 ,3TRACT ALLOCA;N IS N CLE> OR 3SI/5T 5\<4 _4 ,"! >E TOO _M DI6]5T PRIC+ /RUCTURES4 ,P _4 ,P >E WILL+ & WANT ! SY/EM TO "W4 _4 ,X IS GD T NEW P H BE5 HIR$ 9 S5IOR ROLES4 _4 ,JOB DESCRIP;NS = ,PORTFOLIO ,MANAG]S >E OKAY & )9 GD 9DU/RY PRACTICE4 _4 ,B ROLES & RESPONSIBILITIES >E N CLE> & MAY OV]LAP4 ,P H TOO _M RESPONSIBILITIES4 _4 ,PORTFOLIO ,MANAG]S >E SUBJECT MATT] EXP]TS 9 O!R >1S TOO OR H TO SP5D "T DO+ O!R "W4 ,3TRACTUAL ,AGREE;TS _4 ,3TRACTS >E \TDAT$1 OR #D N SUITABLE ANYMORE4 _4 ,P \TSIDE ,MO,,DP ?9K T ,MO,,DP P3 D N "U/& 3TRACTS2 H TOO M* "W1 OR >E N RESPONSIBLE & D N FOLL[ UP TO FIX PROBLEMS4 _4 ,ROLES & RESPONSIBILITIES >E N CLE> 9 A SY/EM T HAS \TDAT$ OR POOR PROCESSES1 N GD SY/EMS1 & POOR A3ESS TO 9=MA;N4 _4 ,_M BIG 3TRACTS >E AB TO 5D4 ,SY/EM ,L&SCAPE _4 ,N GD 5 SY/EMS1 OR A3ESS TO SY/EMS1 TO ALL[ /AFF TO D _! "W WELL4 _4 ,RELEVANT POLICIES NE$ TO 2 MADE OR UPDAT$1 & /AFF NE$ TO "K AB !M4 _4 ,DECI.NS >E N 3SI/5T1 ESCALA;N PROCESSES >E 3FUS+1 & PROBLEMS >E V SL[ TO 2 FIX$4 #E _4 ,PROVID]S >E V FRU/RAT$4 ,PROVID]S >E /UCK 9 A BAD SY/EM1 2Y _! 3TROL1 & ? CR1TES BIG CO/ RISKS & /RESS4 _4 ,9VOIC+1 PAY+ & FIL+ PROBLEMS ADD LOTS ( ADM9 CO/S TO ,MO,,DP & PROVID]S4 ,3CLU.NS ,MO,,DP H PAS.NATE /AFF & PROVID]S :O WANT TO D Z M* Z !Y C = 4ABL$ P & :_ANAU4 ,WE ?ANK "EY"O 9VOLV$ = _! H"O/Y & COM;TS4 ,WE AGREE ) ,MO,,DP'S F/ BRIEF+ T _M ISSUES >E IMPACT+ COMM]CIAL MANAGE;T PRACTICES4 ,\R REVIEW SAYS T COMM]CIAL MANAGE;T PRACTICES AT ,MO,,DP >E 8,FAIL+04 ,PRACTICES >E "W+ 2L A M9IMUM /&>D & GETT+ WORSE4 ,KEY ISSUES 9CLUDE3 _4 ,NO CLE> OBJECTIVES1 ORGANISA;NAL DIREC;N & #F PLANN+4 _4 ,N CLE> 5 ROLES & RESPONSIBILITIES4 _4 ,OV] #EJ P]C5T ( P'S "T IS TAK5 AWAY F A COMM]CIAL MANAGE;T FOCUS4 _4 ,GOALS1 DECI.NS & P>AMET]S *ANGE REGUL>LY1 & ADVICE IS 9CONSI/5T4 _4 ,\ ( DATE OR N GD PROCESSES1 SY/EMS & LACK ( A3ESS TO 9=MA;N & SY/EMS4 _4 ,POLICY & PROC$URES NE$ UPDATES4 ,RECOMM5DA;NS ,CRITICAL1 D "R N[3 #A4 ,\T/&+ PROVID] 9VOICES M/ 2 FIX$ N[4 ,PROVID]S >E UNFAIRLY CAU;Y4 ,? IS A HI<-RISK ISSUE4 #G #C4 ,BR+ BACK A3ESS TO ,H1L? ,NEW ,Z1L& SY/EMS = RELEVANT /AFF TO ALL[ !M TO SEE ! 9=MA;N !Y NE$ = 3TRACT MANAGE;T4 ,? MI 5D TO 5D ROLES & RESPONSIBILITIES MATRIX4 ,? M/ 9CLUDE SEP>A;N ( DUTIES = ,PORTFOLIO ,MANAG]S1 ,3TRACT ,ADVISORS1 COMPLA9TS1 QUAL;Y1 SUBJECT MATT] EXP]TS & PRODUCT MANAG]S4 #C4 ,COMPLETE PROCESS MAPP+4 #D4 ,GET VISIBIL;Y & "<": REQUIR$"> OV]SIRANGE;TS4 #F4 ,MAKE & 9TRODUCE CLE> L9ES = ISSUES ESCALA;N & RESOLU;N4 #G4 ,REGUL> /RATEGIC 5GAGE;T AT L1D]%IP LEVEL ) ,H1L? ,NEW ,Z1L& & ! ,M9I/RY ( ,SOCIAL ,DEVELOP;T AB REQUIRE;TS1 RISKS1 & ISSUES4 ,GD PRACTICE1 D BY ,JUNE #BJBE3 #A4 ,MAKE & 9TRODUCE TRA9+ & K MANAGE;T = /AFF4 #B4 ,"W ) ,H1L? ,NEW ,Z1L& ,SECTOR ,OP]A;NS TO MAKE PROCESSES FA/] TO 5SURE BETT] TRANSF] ( 9=MA;N & ISSUE RESOLU;N4 #C4 ,REVIEW P]=M.E T>GETS1 S]VICE LEVELS1 &_/OR QUAL;Y M1SURES 9 PROVID] AGREE;TS4 #D4 ,D ROOT CAUSE ANALYSIS & PROACTIVE 9CID5T PREV5;N4 #I #E4 ,?9K AB :E!R ,MO,,DP NE$S TO SEP>ATE F ,,MSD FA/] & 2 A /&AL"O ORGANISA;N4 ,WE ?9K T3 #A4 ,A =MAL *ANGE PROJECT_/PROGRAMME %D 2 MADE TO APPLY ,CRITICAL & ,ESS5TIAL RECOMM5DA;NS1 L1D+ 9TO 3T9U$ IMPROVE;T TO DELIV] ! ,GD ,PRACTICE *ANGES4 #B4 ,/RUCTUR$ OV]SI1 AICOMMS4NZ_/#IGBB4