Support and information about COVID-19. Find online resources or access national helplines.
On this page
- Unite against COVID-19 website
- Helplines and emergency services
- Covid-19 support for carers
- Unvaccinated family carers' reimbursement process
You can find information on topics like face masks, international travel changes and vaccines at the Unite against COVID-19 external URL website.
Information for tāngata whaikaha Māori is also available on Karawhiua — Tāngata whaikaha external URL
Want to talk to someone?
A dedicated Disability Helpline is available 24 hours a day, 7 days a week.
The Helpline team can provide
- help or information about vaccines, testing, face masks, and managing COVID-19 at home.
- Support and advice for any general health concerns you may have
- Assistance if you need urgent help and your support worker/carer is unavailable.
Welfare phone line: Work and Income's COVID-19 welfare phone line can help if you are self-isolating and need food or other essential items. Call them on 0800 512 337. It is open 8am to 5pm Monday to Friday and 8am to 1pm on a Saturday.
Emergency services: If it is an emergency and you need urgent medical help or cannot breathe properly, call emergency services on 111. If you have COVID-19, tell them when you call.
If you are a carer for someone with a disability, please find information and advice on the Ministry of Health website: COVID-19: Family, whānau, and āiga carers external URL
The New Zealand Government has established a reimbursement process for unvaccinated in-home family carers who undertook family carer work that was not paid as a result of the former COVID-19 vaccine mandate.
Find more information on our article on the unvaccinated family carers' reimbursement process