Keep safe with the latest support and information about COVID-19, created especially for the disabled community. Find online resources in a range of alternate formats or access national helplines.
Unite against COVID-19 website
You can find information on topics like face masks, international travel changes and vaccines at the Unite against COVID-19 external URL website. They offer accurate, official information in a range of alternate formats.
Alternate formats available include:
Information for tāngata whaikaha Māori is also available on Karawhiua — Tāngata whaikaha external URL
Helplines and emergency services
Want to talk to someone?
A dedicated COVID-19 Disability Helpline is available 24 hours a day, 7 days a week.
Call free on 0800 11 12 13. Text 8988. Or access it at the NZ Relay Service external URL website.
The Helpline team can provide
- help or information about vaccines, testing, face mask exemptions, and managing COVID-19 at home.
- Support and advice for any general health concerns you may have
- Assistance if you need urgent help and your support worker/carer is unavailable.
Someone with experience or knowledge of disability will answer your call from 8am to 8pm. Outside that your call will be answered by a trained member of the Healthline team.
Welfare phone line:
The COVID-19 welfare phone line can help if you are self-isolating and need food or other essential items. Call them on 0800 512 337.
If it is an emergency and you need urgent medical help or cannot breathe properly, call emergency services on 111. If you have COVID-19, tell them when you call.
COVID-19 support for carers
If you are a carer for someone with a disability, please find information and advice on the Ministry of Health website: COVID-19: Family, whānau, and āiga carers external URL