Contact us

Postal address and national office

We use Reply Paid (Freepost) so you can write to us without a stamp.

Our postal address is:

  • Whaikaha - Ministry of Disabled People. Reply Paid: 262204. PO Box 1556. Wellington 6140

Our national office is:

  • Whaikaha - Ministry of Disabled People. Aurora Centre. 56 The Terrace. Wellington 6011

Email and phone

Contact us by email and phone within New Zealand:

New Zealand Relay service

New Zealand Relay is a telecommunications service for people who are Deaf, Deaf-blind, experiencing hearing loss or have a speech condition.

All New Zealand Relay calls are strictly private so your information is safe and secure.

Find out more about this service at the New Zealand Relay website external URL

Give feedback on our use of Plain Language

If you would like to give feedback on our use of plain language please email us at

Feedback on our content includes our documents, website and any other guidance Whaikaha has published. Examples of what you could give feedback on include:

  • Was this content easy to understand?
  • Was it easy to find the information I needed?
  • Is the information ordered in a way that makes sense?
  • Is the purpose of the document clear?

Make a Privacy Act request or complaint

If you would like to:

  • request access to your personal information
  • request a correction of your personal information
  • make a complaint about how we handled your personal information

Please email us at