Contact us

If you have questions, feedback or would like to make an OIA request, we welcome you to get in touch. You can contact our team in a variety of ways.

Postal address and national office

We use Reply Paid (Freepost) so you can write to us without a stamp.

Our postal address is:

Whaikaha - Ministry of Disabled People
Reply Paid: 262204
PO Box 1556
Wellington 6140

Our national office is:

Whaikaha - Ministry of Disabled People
Aurora Centre
56 The Terrace
Wellington 6011

Phone or text

Contact us by phone or text within New Zealand:

  • Phone: 0800 566 601 (Monday to Friday 8:30am to 5:00pm)
  • Text: 4206 and we will get back to you within 24 hours.

Email

For general enquires, website feedback, and to subscribe to our newsletter: contact@whaikaha.govt.nz

New Zealand Relay service

New Zealand Relay is a telecommunications service for people who are Deaf, Deaf-blind, experiencing hearing loss or have a speech condition.

They can contact us on your behalf during these times:

  • Monday to Friday 7am to 6pm
  • Saturday 8am to 1pm.

All New Zealand Relay calls are strictly private so your information is safe and secure.

Find out more about this service at the New Zealand Relay website external URL

Make a complaint or give feedback on disability services

If you'd like to make a complaint about disability support services, you can contact us by:


Make an Official Information Act (OIA) request

If you would like to request government information (official information), please contact us by: 

Find out more about Official Information Act requests

Media enquiries 

If you're a media outlet and have a query about Whaikaha - Ministry of Disabled People, please contact our Media Team.