Accessibility Statement
This accessibility statement is for the website at www.whaikaha.govt.nz external URL .
‘Accessibility’ means designing things that disabled people can perceive, use, and understand.
How we support accessibility
We support accessibility by:
- providing alternate formats
- including accessibility in our policies
- training our staff
- checking our websites for issues, keeping track of issues, and fixing them
- responding positively to complaints
- delivering on the Accessibility Charter external URL external URL
- working to meet the NZ Government Web Accessibility Standard external URL external URL .
Whaikaha handles translation of government information and documents into alternate formats, such as:
- Easy Read
- New Zealand Sign Language (NZSL)
- Braille
- audio
- large print
- plain text.
Visit our page on alternate formats for more information and to make a request.
Feedback
Contact us external URL if you find accessibility issues on this website. We aim to respond to feedback within 3 business days.
Formal accessibility complaints
To make a formal complaint, follow the complaints information on the Whaikaha website external URL .
If you make a complaint and you're not satisfied with the response, you can learn about your options from:
Conformance status
The Web Content Accessibility Guidelines (WCAG) external URL external URL defines requirements for web accessibility. This website aims to conform to WCAG 2.1 Level AA. We are working to become fully conformant to WCAG 2.1 Level AA.
Compatibility with browsers and assistive technologies
This website should work with common browsers and assistive technologies, such as:
- Safari with VoiceOver on iOS
- Edge with JAWS on Windows
- Chrome with NVDA on Windows
- Chrome with keyboard-only input on Windows.
Assessment approach
This website’s accessibility was last checked by MSD in November 2023 by:
- evaluating selected pages against WCAG 2.1 Level AA
- testing selected pages with assistive technologies.
Approver of this statement
Digital Accessibility Team
Ministry of Social Development