Complaints and feedback
It is your right to give feedback or to make a complaint about Whaikaha – Ministry of Disabled People or Whaikaha staff.
Disability supports and services external URL are now provided by the Ministry of Social Development. To make a complaint or give feedback about disability supports or services, please visit the Disability Support Services complaints and feedback external URL page.
Making a complaint or providing feedback
You can make a complaint or provide feedback to Whaikaha by:
- emailing details to complaints@whaikaha.govt.nz. You can also request a phone call, or a meeting with a New Zealand Sign Language (NZSL) interpreter by email.
- Posting details to: Whaikaha - Ministry of Disabled People, Reply Paid: 262204. PO BOX 1556. Wellington 6140.
You can submit your complaint in English, NZSL or te reo Māori.
Make a Privacy Act request
If you would like to:
- request access to your personal information
- request a correction of your personal information
- make a complaint about how we handled your personal information
Please email us at privacy@whaikaha.govt.nz