Alternate Format Service – holiday period 2025/2026

If you need alternate formats before Christmas, please send us your final documents by Friday 21 November 2025.

We’ll still accept new work after this date, but we can’t guarantee it will be finished before Christmas. If your request arrives after 21 November, we’ll look at it on a case-by-case basis and let you know what’s possible. 

Urgent or emergency jobs

If you have an urgent or emergency job after 21 November, please get in touch with us as soon as you can. These will be looked at individually and are usually Priority 1 jobs: for example, something that affects public health, or something that is a civil emergency.

Contact us

Call or text us: 029 953 3170

Email us: accessibility@whaikaha.govt.nz