Needs assessment services
If you are looking for support because you or someone you care for has a disability, there are a number of ways you can get support from our Ministry. A good place to start is to get on the phone to one of our Needs Assessment Service Coordinator (NASC) organisations.
They are nationwide so choose the one closest to you. All are very knowledgeable about what support is available and how Ministry funding is accessed.
This is something you can do for yourself or if you prefer, you can also talk to a trusted health professional who will make contact with one of our support organisations on your behalf.
Alternatively, if you are interested in other funding options, please visit our Types of funding page for information on these.
What can you expect?
Usually, a NASC will begin creating a profile of your situation over the phone and set up a time to meet with you if appropriate. This process is a needs assessment - just in case someone uses that terminology with you.
The purpose of the needs assessment is to gain an understanding of the support you need to live your life, to learn more about your goals and what help truly looks like to you.
The NASC will identify with you which services or supports you are eligible for, and which of the supports and services are funded. They then make it possible to start using these services and supports.
North Island services
Here is a list of services available in the North Island by region. Choose the service nearest to you.
Whangarei, Northland
NorthAble - Matapuna Hauora
Website: Warning, this website autoplays a muted video - NorthAble - Matapuna Hauora external URL
Address: 40 John Street, Whangarei
Contact details:
- Email: northable@northable.org.nz
- Phone: 09 430 0988
Auckland
Taikura Trust
Website: Taikura Trust external URL
Address: Building 1, Level 1, 570 Mt Wellington Highway, Mt Wellington, Auckland
Contact details:
- Email: referrals@taikura.org.nz
- Phone: 0800 824 5872
Gisborne
Your Way | Kia Roha
Website: Your Way | Kia Roha external URL
Address: 105 Disraeli Street, Gisborne
Contact details:
- Email: referrals@yourwaykiaroha.nz
- Phone: 06 863 2836 or 0800 758 700
Hamilton, Waikato
Disability Support Services - Te Whatu Ora
Website: Disability Support Services - Te Whatu Ora external URL
Address: CBD Waiora, Level 1 KPMG building, 87 Alexandra Street, Hamilton CBD
Contact details:
- Email: dsloffice@waikatodhb.health.nz
- Phone: 0800 55 33 99 or 07 839 8883
Tauranga, Bay of Plenty
Support Net - Te Whatu Ora
Website: Support Net Disability Services and Support - Te Whatu Ora external URL
Address: 190 Seventeenth Avenue, Tauranga South
Contact details:
- Email: SupportNet.BOPDHB@bopdhb.govt.nz
- Phone: 07 5710 093 or 0800 262 477
Whakatane
Support Net - Te Whatu Ora
Website: Support Net Disability Services and Support - Te Whatu Ora external URL
Address: Whakatane Hospital, Stewart Street and Garaway Street, Whakatane
Contact details:
- Email: SupportNet.BOPDHB@bopdhb.govt.nz
- Phone: 07 306 0986
Rotorua
Support Net - Te Whatu Ora
Website: Support Net Disability Services and Support - Te Whatu Ora external URL
Address: 1166 Amohau Street, Rotorua
Contact details:
- Email: SupportNet.BOPDHB@bopdhb.govt.nz
- Phone: 0800 262 477
New Plymouth, Taranaki
Your Way | Kia Roha
Website: Your Way | Kia Roha external URL
Address: 36 Devon Street West, Level 1, Kings Building, New Plymouth
Contact details:
- Email: referrals@yourwaykiaroha.nz
- Phone: 0800 758 700
Hawke's Bay
NASC Hawke's Bay Disability Support
Website: NASC Hawke's Bay Disability Support - Our Health Hawke's Bay external URL
Address: Gate 9 McLeod Street, Hastings
Contact details:
- Email: NASC.HB@hbdhb.govt.nz
- Phone: 06 870 7485 or 0800 339 449
Whanganui
Your Way | Kia Roha
Website: Your Way | Kia Roha external URL
Address: 244 Victoria Avenue, Whanganui
Contact details:
- Email: referrals@yourwaykiaroha.nz
- Phone: 0800 758 700
Masterton, Wairarapa
Focus - Te Whatu Ora
Website: FOCUS providing access to support services - Te Whatu Ora external URL
Address: Level 2, 49-51 Lincoln Road, Masterton
Contact details:
- Email: focus@wairarapa.dhb.org.nz
- Phone: 06 946 9813 / 0800 900 001
Lower Hutt and Upper Hutt, Wellington
Your Way | Kia Roha
Website: Your Way | Kia Roha external URL
Address: 1 Market Grove, Hutt Central, Lower Hutt
Contact details:
- Email: referrals@yourwaykiaroha.nz
- Phone: 04 569 3102 or 0800 758 700
Porirua, Wellington
Capital Support - Te Whatu Ora
Website: Capital Support - Te Whatu Ora external URL
Address: Kenepuru Hospital, Raiha Street, Porirua, Wellington
Contact details:
- Email: capitalsupport@ccdhb.org.nz
- Phone: 04 230 6400
South Island services
Here is list of services available in the South Island by region.
Nelson, Nelson-Marlborough
Needs Assessment Service - Te Whatu Ora Nelson Marlborough District Health
(formerly Support Works)
Website: Needs assessment service - Te Whatu Ora external URL
Address: 281 Queen Street, Richmond, Nelson
Contact details:
- Phone: 0800 244 300
- Email: support.works@nmdhb.govt.nz
Blenheim, Nelson-Marlborough
Needs Assessment Service - Te Whatu Ora Nelson Marlborough District Health
(formerly Support Works)
Website: Needs assessment service - Te Whatu Ora external URL
Address: Marlborough Community Health Hub, 22 Queen St, Blenheim
Contact details:
- Phone: 0800 244 300
- Email: support.works@nmdhb.govt.nz
Christchurch, Canterbury
LifeLinks
Website: LifeLinks external URL
Address: 42 Buchan Street, Sydenham, Christchurch
Contact details:
- Phone: 0800 866 877
- Email: office@lifelinks.co.nz
Dunedin, Otago
Your Way | Kia Roha (Otago and Southland)
Website: Your Way | Kia Roha external URL
Address: Ground Floor, Burns House, 10 George Street, Dunedin
Contact details:
- Phone: 0800 758 700
- Email: referrals@yourwaykiaroha.nz
Mid Central District
Mana Whaikaha (NASC equivalent) - Palmerston North, Kāpiti and Levin
Website: Mana Whaikaha external URL
Contact details:
- Phone: 0800 626 255
- Email: admin@manawhaikaha.co.nz