Contact us
If you have questions, feedback or something you're like to share with us, we welcome you to get in touch. You can contact our team in a variety of ways.
On this page
- Postal address and national office
- Email, phone or text
- New Zealand Relay Service
- Complaints and feedback
- Make an Official Information Act request
- Media enquires
Postal address and national office
We use Reply Paid (Freepost) so you can write to us without a stamp.
Our postal address is:
- Whaikaha - Ministry of Disabled People. Reply Paid: 262204. PO Box 1556. Wellington 6140
Our national office is:
- Whaikaha - Ministry of Disabled People. Aurora Centre. 56 The Terrace. Wellington 6011
Email, phone or text
Contact us by phone or text within New Zealand:
- Email: contact@whaikaha.govt.nz with any queries or questions
- Phone: 0800 566 601 (Mon, Tue, Thur, Fri: 8am - 5pm. Wed: 9:30am - 5pm)
- Text: 4206
New Zealand Relay service
New Zealand Relay is a telecommunications service for people who are Deaf, Deaf-blind, experiencing hearing loss or have a speech condition.
They can contact us on your behalf during these times:
- Monday to Friday 7am to 6pm
All New Zealand Relay calls are strictly private so your information is safe and secure.
Find out more about this service at the New Zealand Relay website external URL
Make a complaint or give feedback on disability services
If you'd like to make a complaint about disability support services, you can contact us by:
- Email: complaints@whaikaha.govt.nz
- Phone: 0800 566 601
Make an Official Information Act (OIA) request
If you would like to request government information (official information), please contact us by:
- Email: OIA_requests@whaikaha.govt.nz
- Postal address: Whaikaha - Ministry of Disabled People. Reply No. 262204. PO Box 1556. Wellington.
Find out more about Official Information Act requests
Media enquiries
If you're a media outlet and have a query about Whaikaha - Ministry of Disabled People, please contact our Media Team.
- Phone: 04 916 3496
- Email: media@whaikaha.govt.nz