Contact us

If you have questions, feedback or something you're like to share with us, we welcome you to get in touch. You can contact our team in a variety of ways.

On this page

Postal address and national office

We use Reply Paid (Freepost) so you can write to us without a stamp.

Our postal address is:

Whaikaha - Ministry of Disabled People. Reply Paid: 262204. PO Box 1556. Wellington 6140

Our national office is:

Whaikaha - Ministry of Disabled People. Aurora Centre. 56 The Terrace. Wellington 6011

Email, phone or text

Contact us by phone or text within New Zealand:

Email: contact@whaikaha.govt.nz with any queries or questions
Phone: 0800 566 601 (Mon, Tue, Thur, Fri: 8am - 5pm. Wed: 9:30am - 5pm)
Text: 4206

New Zealand Relay service

New Zealand Relay is a telecommunications service for people who are Deaf, Deaf-blind, experiencing hearing loss or have a speech condition.

They can contact us on your behalf during these times:

Monday to Friday 7am to 6pm

All New Zealand Relay calls are strictly private so your information is safe and secure.

Find out more about this service at the New Zealand Relay website external URL

Make a complaint or give feedback on disability services

If you'd like to make a complaint about disability support services, you can contact us by:

Email: complaints@whaikaha.govt.nz
Phone: 0800 566 601

Make an Official Information Act (OIA) request

If you would like to request government information (official information), please contact us by:

Email: OIA_requests@whaikaha.govt.nz
Postal address: Whaikaha - Ministry of Disabled People. Reply No. 262204. PO Box 1556. Wellington.

Find out more about Official Information Act requests

Media enquiries

If you're a media outlet and have a query about Whaikaha - Ministry of Disabled People, please contact our Media Team.

Phone: 04 916 3496
Email: media@whaikaha.govt.nz